Bonner General Health

Medical Office Clerk-183


Sandpoint, ID


Part Time

DEPARTMENT: Bonner General Immediate Care

STATUS: Part-time, flex; 56-80 hours per pay period

Minimum hours of position per pay period are 56hours; Flex to 80 hours per pay period to cover planned vacations or long term absences which will be included in work schedule a minimum of two weeks in advance when possible.

SHIFT: Days and Evenings: Monday- Tuesday, Every Other Weekend

POSITION SUMMARY:   This position performs the general clerical functions in a medical office facility.


  • Reception of patients and visitors with an emphasis on positive customer service
  • Accepts patients in order of appointments, except STAT cases
  • Responsible for scheduling, telephone reception, filing and basic clerical support for patient charts
  • Assists patient in understanding insurance benefits, explains policies regarding deposits, billing and credit
  • Accepts payments and advises patients on payment of account
  • Performs clerical duties accurately and timely
  • Performs basic bookkeeping tasks for banking, including deposits
  • May be responsible for ordering supplies and maintaining an adequate inventory
  • Must demonstrate ability to tactfully handle difficult situations with patient, families and physicians; excellent problem solving and critical thinking skills
  • Must portray a positive, courteous and professional manner to patients, families, visitors, co-workers and physicians
  • Ability to remain calm and professional and focused on performing multiple tasks with many interruptions in a high stress, fast-paced environment
  • Ability to remain calm in emergency situations and have ability to work well in a high stressed, fast-paced environment
  • Must demonstrate safe and efficient use of all departmental equipment
  • Must be willing to perform other duties as needed and take initiative in new tasks
  • Must be punctual and in regular attendance
  • Must be flexible with the willingness to work different shifts, rotations and call-in
  • Maintains strict confidentiality regarding knowledge of all patient information (HIPAA), confidential staff and hospital business
  • Responsible for establishing and maintaining healthy interpersonal relationships with all staff members

EDUCATION: High school diploma or equivalent

EXPERIENCE: Minimum two year clerical/medical office experience preferred

SKILLS: Accurate typing of 45 wpm, basic computer literacy, ability to effectively learn new software programs required, ten-key by touch, medical terminology, ability to read, write legibly and speak clearly using the English language

PHYSICAL DEMANDS: Physical Demands of position are listed in job description

SUPERVISED BY: Practice Manager

Company Website:

(if you already have a resume on Indeed)

Or apply here.

* required fields